Privacy Policy

INTRODUCTION

Welcome to The Master Cakesmith privacy policy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website and informs you about your privacy rights and how the law protects you.

WEBSITE

We use a third-party provider to host our website called Squarespace Inc. Squarespace provides us with the online e-commerce platform that allows use to sell goods to you. Your data is stored through Squarespace data storage. You can find out further details about Squarespace terms of service or privacy policy by following the link here

COOKIES

Cookies are small pieces of text sent to your browser when you visit our site. They serve many functions, like enabling us to remember certain information that you provide to us as you navigate our website. You can find more information on cookies by following the link here

THE DATA WE COLLECT ABOUT YOU

In general, you will be able to use our website without us collecting data from you. We will only use your personal data when we need to perform a contract, we are about to enter into a contract or have entered into a contract with you. We will only give your personal data to third parties where the law allows us to do so.

Personal data means any information about an individual from which that person can be identifies. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you. Identify data includes first name, maiden name, last name, username or similar identifier title.

Contact data. We may process data enabling us to get in touch with you called contact data. Contact data may include your name, email address, telephone number, delivery address, billing address.

Transaction data. We may process information relating to transactions, including purchases of goods or services, that you enter into with us through our website. Transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details.

PURCHASES

When you purchase goods from us, we process your payment through Stripe Inc, a third-party processing service. Your data will be stored through Squarespace and Stripe’s data storage. When you choose a direct payment gateway, Stripe will store your card details. Your data will be encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Payment data will only be stored long enough to complete your purchase transaction. You can learn more about Stripe by following the link here

RECORD KEEPING

We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.

Security of personal data

We have put in place appropriate measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instruction and are subject to a duty of confidentiality.

We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data. We will store your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems. We take every precaution to protect your personal information however, we cannot guarantee the security of any data that you disclose online. We will not be responsible for any breach of security unless it is due to our negligence.

RETAINING AND DELETING PERSONAL DATA

We will only retain your personal data as long as necessary to fulfil the purposes we collect it for. These include the purpose of satisfying any legal, accounting or reporting requirements. Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose.

ACCESS TO DATA

You are entitled to see the information we hold on you. This can be accessed by sending an e-mail to info@themastercakesmith.co.uk

LINKS

This privacy policy does not cover the links within this site to other websites.

CHANGE TO PRIVACY POLICY

We take our privacy policy seriously and review our policy on a regular basis. We recognize this as an ongoing responsibility and will from time to time update our policy.

The policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.

Our GDPR CONTROLLER is;

Dawn Renahan

The Master Cakesmith

Millstone Cottage

Ellingham, NE67 5HA